We offer a full refund if your tour cannot go ahead because of the weather, natural events, mechanical breakdown or staff illness.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, as soon as possible.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again and then please contact us.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Contact us at firstname.lastname@example.org for questions related to refunds.